Cancellation Policy at Hotel Gantry: Flexible Options for Your Convenience

Cancellation Policy at Hotel Gantry: Flexible Options for Your Convenience

At Hotel Gantry, we understand that plans may change unexpectedly, and we strive to provide flexibility to our guests. We have a cancellation policy in place to ensure fair treatment for both our guests and the hotel. Here is information about our cancellation policy:

  1. Cancellation Deadline:
    We kindly request that you inform us of any changes or cancellations to your reservation as soon as possible. To avoid any cancellation fees, we generally require a minimum notice period of [insert number of hours/days] prior to the scheduled check-in date. This allows us to manage our room inventory effectively.
  2. Cancellation Fees:
    If you cancel your reservation within the designated notice period, there will typically be no cancellation fee. However, in the event of a late cancellation or a no-show, a cancellation fee may apply. The specific fee will be outlined in the booking confirmation or communicated to you at the time of cancellation.
  3. Non-Refundable Reservations:
    Please note that certain promotional rates or special offers may be non-refundable and subject to different cancellation terms. These terms will be clearly stated at the time of booking, and any cancellation or modification of non-refundable reservations may result in a full or partial forfeiture of the reservation cost.
  4. Booking Channels:
    If you made your reservation through a third-party booking platform or travel agency, the cancellation policy may be subject to their terms and conditions. We recommend reviewing the specific cancellation policy provided by the booking platform or agency through which you made your reservation.

We understand that unexpected circumstances can arise, and we will do our best to accommodate your needs within the framework of our cancellation policy. We value your patronage and strive to provide fair and reasonable options for cancellation and reservation changes.

For specific details regarding the cancellation policy for your reservation or any inquiries related to cancellations, please contact our front desk staff or refer to the booking confirmation.

At Hotel Gantry, we aim to provide a seamless and customer-centric experience, including our cancellation policy. We appreciate your understanding and cooperation in adhering to our policy while ensuring your travel plans remain flexible.

We look forward to welcoming you to Hotel Gantry and providing you with a comfortable and enjoyable stay.

Khoa Đoàn

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