Cancellation Policy at Hotel Gantry: Free Cancellation Options

Cancellation Policy at Hotel Gantry: Free Cancellation Options

At Hotel Gantry, we understand that plans can change unexpectedly, and we strive to provide flexibility to our guests. We offer free cancellation options under certain circumstances. Here is some information to help you understand our cancellation policy:

  1. Flexible Booking Rates:
    For bookings made under our flexible rate, we typically offer a free cancellation policy up to a specified time before your scheduled arrival date. The exact timeframe for free cancellation will be provided to you at the time of booking and outlined in your reservation confirmation.
  2. Cancellation Deadline:
    To avoid any charges, it is important to cancel your reservation within the designated cancellation deadline. This allows us to accommodate other potential guests and maintain a smooth operation.
  3. Early Cancellation:
    If your plans change and you know in advance that you need to cancel your reservation, we encourage you to do so as soon as possible. By canceling early, you allow us to make the room available to other guests, increasing the likelihood of avoiding any cancellation fees.
  4. Non-Refundable Reservations:
    In some cases, Hotel Gantry may offer non-refundable reservations. These bookings typically come with lower rates or special promotions. Please note that non-refundable reservations usually do not offer free cancellation options and are subject to the terms and conditions outlined at the time of booking.

To cancel your reservation without incurring any charges, we recommend contacting our reservations team directly or accessing the booking management section on our website. Provide them with your reservation details, and our staff will guide you through the cancellation process.

It is important to review the specific cancellation policy associated with your reservation, as it may vary based on factors such as room type, rate plan, and the time of year. Our goal is to provide transparency and ensure that you have a clear understanding of the cancellation options available to you.

If you have any further questions or need assistance with canceling your reservation, please do not hesitate to contact our reservations team. We are here to help and will do our best to accommodate your needs while adhering to our cancellation policy.

We appreciate your understanding and look forward to welcoming you to Hotel Gantry in the future.

Khoa Đoàn

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