Deposit and Reservation Policies at Hotel Gantry

Deposit and Reservation Policies at Hotel Gantry

At Hotel Gantry, we aim to provide a transparent and hassle-free booking experience for our guests. When making a reservation, it is important to understand our deposit and reservation policies. Here is some information to guide you:

  1. Deposit Requirement:
    To secure your reservation, Hotel Gantry may require a deposit. The deposit amount and payment method will depend on various factors, such as the length of stay, room type, and the terms and conditions of your reservation. Our reservations team will provide you with specific details during the booking process.
  2. Credit Card Authorization:
    In some cases, we may request a credit card authorization instead of a deposit. This involves temporarily holding a certain amount on your credit card, which will be released upon check-out, provided there are no outstanding charges or damages.
  3. Cancellation and Refund Policy:
    Hotel Gantry has a cancellation policy in place that determines the timeline and potential charges associated with canceling or modifying your reservation. The specifics of our cancellation policy will be provided to you at the time of booking. We recommend reviewing this policy carefully to understand any potential charges or restrictions.
  4. Prepaid Reservations:
    In certain situations, such as during peak seasons or for promotional rates, Hotel Gantry may offer prepaid reservations. Prepaid reservations require full payment in advance, and the amount is non-refundable in the event of cancellation or modification. Details regarding prepaid reservations will be communicated to you during the booking process.

Please note that our deposit and reservation policies are designed to ensure fairness and maximize room availability for all guests. They also help us maintain a high standard of service and accommodate the needs of our guests effectively.

We recommend contacting our reservations team directly or referring to our official website for the most up-to-date information on deposit requirements, reservation policies, and any special offers or promotions that may be available.

At Hotel Gantry, we value your business and strive to provide a comfortable and enjoyable stay. If you have any further questions or require clarification regarding our deposit and reservation policies, please do not hesitate to reach out to our friendly staff. We are here to assist you and ensure your booking experience meets your expectations.

Khoa Đoàn

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